Handling the Unthinkable: Public Safety Leadership in Unconventional Crises


National Preparedness Institute, Indian River State College

Session Description:

Are you ready for the “unthinkable?” Join this unique session to learn how to navigate an unconventional, hyper-complex, or “unthinkable” crisis—the kind of incident that could potentially destabilize and overwhelm traditional response systems and render public safety response efforts obsolete. This session will prepare you to operate through the “chaos phase” of critical response, how to enhance the traditional Incident Command System (ICS) model, how to harness unconventional leadership for an unconventional crisis, and how to identify personal leadership strengths to work collaboratively while developing effective relationships with all relevant shareholders before, during and after a crisis.

Congress of Cities 2015 | NLC University | Pre-Conference Seminar Materials

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