Washington, D.C. – The National League of Cities (NLC) is proud to announce the launch of NLC Outreach, a new constituent engagement and communications platform powered by Indigov, the nation’s leading constituent experience provider for government.
Available exclusively to NLC members, this platform offers a powerful, integrated solution to help cities, towns and villages modernize their outreach and connect more effectively with residents. With multi-channel messaging (email, text, mail and more), built-in constituent relationship management (CRM), and robust segmentation tools, NLC Outreach is designed to meet the needs of local governments ready to lead in digital engagement.
“Indigov supports an impressive 1,500+ government officials representing millions of constituents across the country,” said Clarence E. Anthony, CEO and Executive Director of the National League of Cities. “As a former mayor, I’m thrilled to bring this powerful platform to our members. It’s built specifically for cities that are serious about strengthening community engagement and delivering better, faster and more responsive public services.”
Powered by Indigov’s proven technology, the platform is already trusted by government officials in 47 states, representing 230 million Americans across the country. Cities using the tool have seen communication reach expand by up to 20x, with engagement rates approaching 50%. With its CRM capabilities, local governments can track constituent interactions, identify service trends and streamline internal workflows—saving staff valuable time each week.
“Government leaders need modern tools to meet the needs and expectations of the people they serve,” said Indigov CEO Alex Kouts. “We built NLC Outreach to help government work better for everyone, and partnering with the National League of Cities allows us to scale that vision across thousands of municipalities. We’re pleased to support NLC’s mission and to give city leaders the tools they need to connect with citizens in a more personal, effective and transparent way.”
Whether it’s used for emergency alerts, public service updates or community announcements, NLC Outreach ensures that local leaders have the modern infrastructure to build stronger, more informed communities.
To see the platform in action, join us for an upcoming event:
- What: From Inbox to Impact: How NLC Outreach is Revolutionizing Resident Engagement
- When: Tuesday, June 17, 2025, 2 PM ET
- Where: Online
- Why: Imagine having a near-complete contact book for your community—and the power to connect meaningfully with every resident. NLC Outreach, a groundbreaking new platform from NLC and Indigov, makes that vision a reality. Join NLC’s CEO and Executive Director, Clarence Anthony, for a deep dive into this exciting NLC member opportunity. Speakers will showcase real-world use cases, powerful analytics and time-saving CRM tools that give local leaders the ability to respond faster, share wins and deepen trust with their constituents. Don’t miss this chance to bring private-sector innovation to your city hall.
- Speakers:
- Clarence Anthony, CEO and Executive Director, NLC
- John D’Angelo, Strategic Partnerships Manager, NLC
- James Kole, Councilmember, Laurel, MD
- Alexander Kouts, Founder and CEO, Indigov
To learn more, visit: http://nlc.org/partner/indigov.
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The National League of Cities (NLC) is the voice of America’s cities, towns and villages, representing more than 200 million people across the country. NLC works to strengthen local leadership, influence federal policy and drive innovative solutions. Stay connected with NLC on Facebook, Twitter, LinkedIn and Instagram.