The NLC Service Line Warranty Program has covered over $100 million in service line repairs.

With over 650 cities, towns and villages participating, our program can help you save your residents thousands of dollars. But don’t just take our word for it; we’ll let Edward, a resident of Phoenix, AZ, tell you the rest!

See more testimonials from NLC Service Line Warranty Program!

How the Program Works

Helping Your Residents Afford Costly Repairs

The NLC Service Line Warranty Program by HomeServe gives your residents who have not set aside money to pay for an unexpected, expensive utility line repair the opportunity to obtain an optional warranty that will provide repairs for a low monthly fee, with no deductibles or service charges.

Employing the Local Workforce

The work is performed by licensed, local plumbers who will call the customer within two hours of filing a claim. The repair is performed professionally and quickly, typically within 24 hours. The program provides a personally staffed 24/7 repair hotline for residents, 365 days a year.

At No Cost to Your City 

There is no cost to your municipality to participate in the program. PLUS, your city receives a share of the revenues collected! Implementation is easy and the program provides all of the required services. To get started – click here.

If you are a local elected official looking to implement this program in your city, please contact Quineesa Smith at

Service Line Warranty Program Annual Report

About HomeServe
HomeServe, headquartered in Canonsburg, Pennsylvania, is a leading independent provider of service line warranties in the United States. It is a provider of home repair solutions serving nearly 3 million customers across the US and Canada. Started in 2002, HomeServe protects homeowners against the expense and inconvenience of water, sewer, electrical, HVAC, and other home emergencies by providing affordable coverage and quality local service. For more information, please visit their website.

About HomeServe

HomeServe is a leading provider of home repair solutions serving more than 4.4 million customers across the U.S. and Canada under the HomeServe, Service Line Warranties of America (SLWA) and Service Line Warranties of Canada (SLWC) names.

Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC, and other home repair emergencies.

As an A+ rated Better Business Bureau Accredited Business, HomeServe is dedicated to being a customer-focused company supplying best in class repair plans and other services to consumers directly and through more than 750 leading municipal, utility and association partners.

Comments or Questions?

Quineesa Smith
Member Engagement Manager
Center for Member and Partner Engagement