When traditional resident engagement has been disrupted, cities have relied on virtual town halls to provide updates and accurate information. Join Clay Curtin, Director of Public Engagement for Menlo Park, California, and Lauren Templin, Business Development Manager at Broadnet, to discuss how Menlo Park used Access Live™ technology to connect with residents virtually before and during the COVID-19 pandemic. This technology allows local governments to connect with residents virtually while also inviting expert hosts to share reliable data while answering pertinent questions. These events help cities reach various demographics by using a combination of phone, online streaming, and social media while also building public trust and receiving measurable data. This event will be hosted on Access Live so NLC members can experience the technology firsthand, including receiving a phone call when the event begins, asking the hosts questions, and participating in polls.


  • Clay Curtin, Director of Public Engagement, Menlo Park, CA
  • Lauren Templin, Business Development Manager, Broadnet

Registration link: https://www.broadnet.com/nlc/