Issue Brief Looks at How Local Governments Can Improve Revenue Recovery

This is one in a series of The Weekly articles drawing on the resources and successes of NLC's Corporate Partners.

During these challenging economic times, local governments are often faced with budget shortfalls; however, improving the bottom line by raising taxes is politically difficult, and cutting spending is often not feasible. In a recent GOVERNING issue brief, "Improving Revenue Recovery", Pioneer Credit Recovery, Inc. (Pioneer), an NLC Corporate Partner, addresses how a professional collections partner can help government agencies balance their budgets and offer assistance in filling the gaps. The issue brief looks at the role of collections, and how a professional collections partner can help agencies generate needed revenue through a more effective receivables collection process of unpaid taxes, fees, fines, and service payments.

Also in the issue brief is information about Pioneer's successful work with the city of Philadelphia on a tax amnesty program. This program generated $72 million for the city, nearly three times the program's goal, of which $22 million went to the school district of Philadelphia.

"The collection agency was able to do a great job for the amnesty program because we developed a positive working relationship with them," says Keith J. Richardson, Revenue Commissioner for the city of Philadelphia. "We also analyzed our receivables so that we gave the agency accounts that had a high probability of being collectible."

To learn more about the benefits of utilizing a debt collection agency in recovering revenue in an efficient and timely process, visit Pioneer's NLC Corporate Partner Profile page to read the entire issue brief.

About Pioneer Credit Recovery
Headquartered in New York, Pioneer Credit Recovery, Inc. (Pioneer) is a national leader in the collection industry providing collection services on defaulted debt. Handling billions in portfolios, Pioneer recovers the full spectrum of debt for all levels of government: from federal agencies such as the Departments of Treasury and Education to cities like Philadelphia to hundreds of smaller counties and municipalities. To learn more, visit

About the NLC Corporate Partners Program
The NLC Corporate Partners Program promotes the exchange of ideas between corporate leaders and the leaders of America's cities in order to strengthen local government, encourage economic competitiveness and promote corporate civic engagement. For more information, visit