Your Constituents Will Have Questions About the 2020 Census. Here’s How to Answer.

Residents frequently turn to local leaders with questions and concerns related to the census—this will be doubly true with the many changes to the upcoming 2020 Census. After reviewing frequently asked questions, NLC compiled a list of answers and responses that will set your community at ease. These originally appeared in NLC’s report, Preparing for the 2020 Census.

“Participating in the 2020 Census is a civic duty and good for your community.” The very first responsibility of the federal government under the U.S. Constitution is a count of all persons living in the United States to allocate seats in the U.S. House of Representatives among the states. But your participation in the census impacts a much broader range of decisions, from how legislative districts at all levels of government are drawn, to where roads and transit are built in the future, to how more than $800 billion in federal funding is distributed annually across the country.

“There are multiple ways to be counted in the 2020 Census.”
In mid-March 2020 most addresses in the United States will receive a mailing with instructions to participate online, but you will also have the option to respond via phone or mail. Through spring and summer 2020, Census Bureau employees will follow up in-person at addresses that have not yet been counted.

“Your personally identifiable information (PII) is protected by law and cannot be shared outside of the Census Bureau.”
Census Bureau employees are sworn to uphold the confidentiality of your data for life. Your responses can only be used to produce statistical information, and your personal information cannot be seen or used by other government agencies or the courts. Title 13 of the U.S. Code imposes steep penalties for anyone who shares personally identifiable information (PII).

“Data security is the highest priority for the Census Bureau and extensive protections are in place to protect the integrity of the 2020 Census.”
Online responses are secured by multiple layers of encryption and isolated from online access as soon as you hit submit. And by working with the federal intelligence community and private industry, the Census Bureau can quickly identify and respond to any external threats to its databases.

“English language proficiency is not required to participate in the 2020 Census.”
The complete online census questionnaire will be available in twelve languages other than English. Telephone responses will be accepted in the same additional 12 languages. Paper forms will be printed in English and Spanish. Language guides and glossaries will be available in 59 non-English languages, plus Braille.

“If you don’t have access to the internet in your home, you can still be counted.”
The online questionnaire can be completed on a smartphone, and desktop internet kiosks may be available at local post offices, libraries and other community centers. Households identified as having limited internet access and households that do not respond to initial census mailings will also be given the opportunity to complete the census through the traditional paper questionnaire. A telephone response option will also be available for the first time.

Brian Egan small.jpgAbout the Author: Brian Egan is NLC’s Principal Associate for Finance, Administration and Intergovernmental Relations. Follow him on Twitter @BeegleME.



Alex Jones smallAlex Jones is the manager of NLC’s Local Democracy Initiative, where his work focuses on unveiling the extent and effect of state intervention in city governance. Previously, he was a senior policy analyst at the Brookings Institution and strategic adviser to its Centennial Scholar Initiative.