City Name: Washington, D.C.

NLC Partner: Uber Technologies, Inc.

Problem: As the COVID-19 vaccine became widely available to the public, barriers to access, particularly for vulnerable communities, emerged. In Washington, D.C. those barriers included lack of access to reliable transportation to and from each shot. 

Solution: Uber used its platform and network of drivers to provide safe and reliable transportation for every D.C. resident who wanted to get his or her vaccine. Uber partnered with D.C. to provide free rides to those going to vaccine sites and to neighborhood vaccine volunteers.

Outcome: By the end of 2021, District residents—particularly those living in underserved Wards 5, 7, and 8, had the ability to receive a free or discounted ride as part of the city program or through a community-based partner, such as the Far Southeast Family Strengthening Collaborative. 

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