What Works Cities Certification is the national standard of excellence for data-driven, well-managed local government. In this training, you'll learn about the program from What Works Cities partners, discover what it takes to become a certified city, and see how the program is helping cities drive effective change and deliver results for residents. You'll also find out what your city can expect at each stage of the Certification process, walk through the online assessment, and discuss the benefits of applying. Whether you’re just beginning this work or are already a leader in the field, all city staff interested in the Certification program are invited and encouraged to participate in this training. We encourage attendees to have taken Certification 101 in advance of the in-person Certification 201 course at NLC’s City Summit in LA.