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Communications

Strong communication with constituents and stakeholders is essential to an informed and trusting public. A well-rounded communications program covering media relations, constituent relations, social media and more can make local government stronger. We offer resources and ideas for all areas of communications, including overall community branding and strategy.

Communications subtopics:


 

Recent

  • Guides

Tackling issues related racial inequity in your city can seem like a daunting task, but here are 6 steps to get you started on the road to improving outcomes for all of your residents. 

Key Definitions

REAL MAG Header
REAL MAG Header
  • Press Release

WASHINGTON – August 2, 2017 – Today, the National League of Cities (NLC) announced a new program aimed at elevating local climate engagement activities by its members and affiliates in nearly 19,000 American cities and towns. In light of the need…

Family
Family
  • Toolkit
  • Case Studies & Practices

Leadership for climate solutions is growing dramatically. Major faith communities, heralded by Pope Francis; leading health organizations, such as the American Public Health Association; Fortune 500 companies, including Procter & Gamble,…

  • Toolkit
  • Case Studies & Practices

Local governments and the services they provide contribute a small percentage of a community’s climate pollution. Because the majority comes from the private sector (homes, businesses, churches, schools, hospitals, etc.), successful community…

  • Toolkit
  • Case Studies & Practices

"15 Steps to Create Effective Climate Communications" from National League of Cities and ecoAmerica outlines the specific flow for creating and delivering successful climate change communications that resonate with your target audience.

  • CitiesSpeak

"It can seem tempting to default on the side of industry in the hopes of spurring innovation, but obviously you cannot prioritize the needs of one entity or company over those of all the other actors in the room – namely…

photo - Meet Your City Technology and Communications Advocate
photo - Meet Your City Technology and Communications Advocate
  • CitiesSpeak

As we close out 2016, one of the most visible legacies of the year for the National League of Cities is the change in how people see and experience us. And I mean “see” very literally.

In the same week we went from this:    

to…

  • CitiesSpeak

Driven by a singular focus on enhancing your membership experience, our new membership model is divided into regions. Meet your new Member Services and Engagement team and see what they can do by focusing on the specific needs of your community…

Regional Map
Regional Map
  • CitiesSpeak

Throughout 2016, NLC’s Center for City Solutions and Applied Research presented and spoke on a wide range of city topics to audiences from San Francisco to Shanghai and everywhere in between – making sure that, wherever possible, city voices are…

City Summit 2016
City Summit 2016
  • CitiesSpeak

This year saw a number of posts that reached thousands of readers and were shared widely on social media. Here are the top five, in no particular order.

7 Ways City Leaders Can Address Racial Inequities
City leaders must…

City hall image
City hall image