Dr. John A. Daly is the Liddell Centennial Professor of Communication at the University of Texas at Austin, University Distinguished Teaching Professor, TCB Professor of Management, and an Adjunct Professor of Pharmacy. He served as President of the National Communication Association and Chair of the Council of Communication Societies. Daly served as editor of Communication Education and co-editor of Written Communication, and he is a member of the editorial boards of ten different academic journals. He has published more than one hundred articles and chapters in scholarly publications, and has completed six books. Daly has worked with more than 300 public agencies and private organizations around the world. In the governmental arena, Daly has worked with the White House (Executive Office of the President), the Office of Vice President on the National Performance Review, the U.S. Bureau of Prisons, the Department of Veteran Affairs, U.S. Consumer Product Safety Commission, Bureau of Land Management, U.S. Department of Education, and U.S. Army Corp of Engineers. Daly has worked with a variety of state and local agencies including virtually every major state agency in Texas, as well as variety of local municipalities in Texas. 

Kevin Baum is founder and president of inCentergy. He is an adjunct faculty member of the Texas State University Master of Public Administration program, a guest faculty member for the U.S. Certified Public Manager's Program, and a Senior Fellow with the Performance Institute's Center for Law Enforcement.  Baum is a 21-year veteran of public service where he served as the Assistant Fire Chief and Fire Marshal for the City of Austin Texas fire department, where he had a reputation as a strong and innovative leader.  His creative approaches to leadership and innovative ideas have been published in journals in the United States, Canada, United Kingdom, Australia, and South Africa. Baum explores his ideas on performance and leadership in his recently released book entitled, “Lessons from the Line; Why Every Leader Should be a Firefighter for a Day”.

Steven B. Montague is the President of M&H Holdings, LLC. Steve has served as a Navy fighter pilot, Landing Signal Officer Instructor, Instructor pilot, and a Captain for a major airline. With his broad experience in the military, small business, government, and education, he is able to clearly present innovative approaches to conflict management and leadership challenges. As an instructor and educator, Montague has worked extensively training groups and teams on the vital issues of communication, team coordination, and conflict resolution skills. Montague attended the US Naval Academy where he majored in Aerospace Engineering and graduated in 1982. Steve believes in “giving back” to his community, and has served as president, as well as other key leadership positions, with several community boards. Steve has spent 12 years coaching youth athletics and serves as a mentor and recruiter for young people considering military service.

Malcom “Chap” Chapman is president and chief training officer of the Chapman Group located in Rapid City, South Dakota. Chapman has been a member of the Rapid City Common Council since 2004 and was one of the founders of the Black Hills Society for Training and Development formed in 1999. He was a Captain in the United States Marine Corp and serves as a consultant with the Center for Naval Analysis, a Washington, DC naval think tank, on base closing issues as it relates to the community’s youth. With a strong passion for education and training, Malcom is an energetic member of his local community where he is actively involved in several community youth programs and serves on a number of local community boards. Chapman is a respected motivational speaker at conventions and corporate meetings while his main enthusiasm is conducting leadership training programs across the United States.