NLC Service Line Warranty Program

The NLC Service Line Warranty Program, administered by Utility Service Partners, Inc. (USP), is an affordable home protection solution that helps your residents save thousands of dollars on the high cost of repairing broken or leaking water or sewer lines.

The NLC Service Line Warranty Program gives your residents who have not set aside money to pay for an unexpected, expensive utility line repair the opportunity to obtain a low cost warranty that will provide repairs for a low monthly fee, with no deductibles or service fees. The work is performed by licensed, local plumbers who will call the customer within one hour of filing a claim. The repair is performed professionally and quickly, typically within 24 hours. USP provides a personally staffed 24/7 repair hotline for residents, 365 days a year.

There is no cost to your city to participate in the program. PLUS, your city receives a share of the revenues collected! Implementation is easy and USP provides all of the required services. The program will be offered to all cities in the 48 contiguous states by March 2012, as various state regulatory requirements are met and contractor networks are established and vetted by USP.  Check to see if the program is available in your state.

If you're a local elected official looking to implement this program in your city, please contact Emma Lieberth at 202-626-3075 or at lieberth@nlc.org.

If you are a resident wanting more information on this program in your city, please call the USP Hotline at 866-922-9006.

About Utility Service Partners, Inc.

USP, headquartered in Canonsburg, Pennsylvania, is a leading independent provider of service line warranties and water heater rentals in the United States. USP is a portfolio company of Macquarie Capital, part of Macquarie Group Limited, one of the world's largest owners and managers of infrastructure assets and a manager of over $36 billion in infrastructure equity around the world. For more information on USP, please visit their website