RECORDED 10/2/2012: Using Social Media to Improve Government Services & Public Engagement
- Date: October 2, 2012
- Time: 1:00 pm - 2:00 pm
- Category: Webinar
Overview
University of Pennsylvania Fels Institute of Government will discuss its latest research “The Rise of Social Government; An Advanced Guide and Review of Social Media’s Role in Local Government Operations”
Social media is now being utilized by local governments to meet core operational goals beyond traditional communications and marketing tactics. It is becoming fundamental to the notion of “government” by helping offices provide additional or improved government services at an increasing rate. Hear how it is being used in areas such as service improvement, public engagement, economic development, and emergency response.
Presenters:
Eric Rabe, Senior Advisor
Jake Landis Assistant Director, Online Learning and Digital Engagement
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