New Staff Orientation (Jeff Thompson)
Succession Planning for Pools (Sara Peterson)
A Looming Crisis? Cancer Presumption for Public Safety (Bill Heberton)
Free Speech Retaliation Claims: What are Public Employees' Rights? (Trish Holland)
Managing Member Bad Faith Claims So They Don't Manage You (Jim Jolly)
Below 100: Strategies for Reducing Law Enforcement Injuries and Deaths (Travis Yates and Steve Lee)
Planning for Disaster: Preparing Your Pool and Members (Josh Smith)
Law Enforcement Responses to People with Mental Illness (Ron Honberg)
Supervisors on Trial . . . Employment Liability Concerns for Pools and Their Members (Kirk Mylander and Steve Norman)
Adapting City Government to Difficult Economic Times: Implications for Pools (Panel: Bob Anspach, Tom Dwyer, Mike Forster, Pete Tritz)
Local Government and Cyber Vulnerability: Is it Real or Just All Hype? (Kelvin Coleman and Kristin Judge)
Building a Culture of Wellness: Beyond the Benefits of Health and the Future of Worksite Wellness (Paul Terry)
Managing Litigation for Optimal Outcomes (Panel: Sherri Butler, Brian Gaviglio, Steve Lee, Mark Rauch, Claire Reiss)
Marketing and Selling Your Pool: Reaching Your Target Audience to Build Member Loyalty (Michelle Bechamps)
Strategies for Controlling Workers' Compensation Costs (Panel: Mike Bratcher, Bill Heberton, Jeff Hovey, Kate Fiehrer Walton)
Selling Your Pool: Effective Sales Techniques for Pool Staff (Michael Kilfoyle)
Developing Coverage Language that Works for Your Pool (J.R. Murphy)